Welcome to Herbal Bee’s FAQ page! We’ve organized our most common questions into categories to help you find answers quickly. If you don’t see your question here, please reach out to our customer support team.
Herbal Bee is a wellness company dedicated to providing natural, high-quality supplements designed to support gut health, digestion, and overall well-being.
Are Herbal Bee supplements safe to use?
Yes, all of our supplements are formulated using natural ingredients and are manufactured under strict quality control standards, adhering to Good Manufacturing Practices (GMP).
Are your products tested for quality?
Absolutely! We conduct rigorous testing on all of our supplements through ISO 17025 accredited laboratories to ensure safety, potency, and purity.
Do you have a physical store?
Currently, we do not have a physical store. However, we do offer free shipping and free returns, so you can try our products risk-free.
2. Product Questions
How should I take Herbal Bee supplements?
Each supplement has specific usage instructions on the label. Generally, we recommend taking the supplement with water before meals, but always follow the directions provided for the best results.
Can I take more than one Herbal Bee supplement at a time?
Yes, many of our products are designed to complement each other. However, it’s a good idea to consult your healthcare provider if you’re combining multiple supplements or taking prescription medications.
Are your supplements suitable for vegans or those with gluten intolerance?
Yes! Many of our products are both vegan and gluten-free. Please check the product label for specific dietary information.
How soon can I expect to see results from using Herbal Bee supplements?
Results may vary. Some customers notice improvements in digestion within a few days, while others may take a few weeks to experience the full benefits. Consistency is key for best results.
3. Policy Questions
What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase for any reason, you can return the product within 30 days of delivery for a full refund. Visit our Returns page for more details.
Can I cancel or modify my order after it’s been placed?
Yes, you can modify or cancel your order as long as it hasn’t been shipped yet. Please contact our customer support team as soon as possible to make changes.
Is my payment information secure?
Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.
4. Shipping Questions
How long does shipping take?
Shipping time varies depending on your location and the shipping method you choose. Please refer to our shipping policy for more details.
How much does shipping cost?
Shipping cost depends on your location and the shipping method you choose. Please refer to our shipping policy for more details.
Do you offer free shipping?
Yes, we offer free shipping with tracking on orders above a certain amount. Please refer to our shipping policy for more details.
How long will it take for my order to arrive?
For domestic orders within the U.S., shipping usually takes 3-7 business days. International shipping times may vary depending on the destination. You’ll receive a tracking number once your order is shipped.
5. Contact Questions
How can I contact customer service?
You can reach our customer service team by emailing herbalbeesply@gmail.com or by calling our toll-free number at +1 (951) 391-9361
What are your business hours?
Our business hours are Monday through Friday from 9:00am to 5:00pm EST.
How can I provide feedback?
We welcome and value your feedback! You can leave us a message through our contact page on our website, or email us at herbalbeesply@gmail.com.
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